|Author:||Lawrence L. Martin|
|Title:||Total Quality Management in Human Service Organizations (SAGE Human Services Guides)|
|Format:||lit lrf rtf azw|
|ePUB size:||1441 kb|
|FB2 size:||1343 kb|
|DJVU size:||1786 kb|
|Category:||Management and Leadership|
|Publisher:||SAGE Publications, Inc (September 10, 1993)|
SAGE Human Services Guide 67: Total quality management in human service organizations Thousand Oaks, CA: SAGE Publications, Inc. doi: 1. 135/9781483326597. Total Quality Management in Human Service Organizations. SAGE Human Services Guide 67. Thousand Oaks, CA: SAGE Publications, In. 1993. Martin, L L 1993, Total quality management in human service organizations, Sage human services guide 67, SAGE Publications, In. Thousand Oaks, CA, viewed 21 February 2019, doi: 1. MEASURING THE PERFORMANCE OF HUMAN SERVICE PROGRAMS by Lawrence L. Martin and Peter M. Kettner.
Now that business, government, and other fields are embracing Total Quality Management (TQM) as their management philosphy, TQM may also hold the solution for problems that exist in human services organizations today. After a brief history of TQM, the author discusses the philosophy of management, quality as an organizational goal, the challenges of determining an organizations customers, and collecting and using customer quality data.
This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners. Users who liked this book, also liked. Narrative and Social Control: Critical Perspectives (English). Coping with Faculty Stress (English). Library descriptions.
This book is the first to present TQM concepts with social service administrators in mind.
Total Quality Service Management Book 1. A SAGE Publications book: Social Work Administration,. Total Quality Management and Performance:. ‚· Total Quality Management in Human Service. SAGE: Total Quality Management in Human Service Organizations. SAGE Human Services Guides. While problems in adapting TQM in government and social service organizations. human service organizations that considers:. Sage Publications 1993), "Quality Management:. Performance Management 1 - Mack Center - Home Mack Center on Nonprofit Management in the Human Services. With Concepts Applicable to Nonprofit Organizations; Understand Social Agency
Find nearly any book by Lawrence L. Martin. Get the best deal by comparing prices from over 100,000 booksellers. Total Quality Management in Human Service Organizations (SAGE Human Services Guides). by Lawrence L. ISBN 9780803949508 (978-0-8039-4950-8) Softcover, SAGE Publications, Inc, 1993. Paperback, 112 pages. 0803949502 (ISBN13: 9780803949508). Be the first to ask a question about Total Quality Management in Human Service Organizations. Lists with This Book. This book is not yet featured on Listopia.
by: Lawrence L. Publisher: SAGE Publications, Inc. Print ISBN: 9780803949508, 0803949502. eText ISBN: 9781452254364, 1452254362.